You want our mobile app? You can have it, regardless of your booking tool.

April 12, 2010 at 11:48 am 2 comments

by Tony

Once again, the team has made me so proud that I am compelled to give an update on some exciting mobile news that we just announced today.

Mobile standalone

Let’s imagine that my buddy Fat Frank is a high-powered exec who travels 300,000 miles a year. Honestly, Frankie has probably never left the neighborhood, but you can suspend disbelief for a moment. As a road warrior he needs an all-in-one mobile app that automatically syncs his reservations with his mobile and does a whole lot more. Unfortunately, his company is locked into a multi-year agreement with an online booking tool that either doesn’t have a mobile app or has one that just doesn’t make the cut.

Well, Frankie, have I got an app for you. The Mobile Personal Assistant is now compatible with any booking tool, and our long time partner American Express is the first to offer this standalone app as part of its mobile strategy. The fact is, our Mobile Personal Assistant is just that good. There was a demand for us to expand our mobile solution, making it available to any corporation, regardless of booking tool. If that isn’t validation, I don’t know what is.

Mobile check-in and boarding passes

Like the spaghetti sauce, if there’s a feature you want, it’s in there. However, our mobile team doesn’t just add any old feature to the app (I know because I tried to get them to add a feed for Yankees scores). They do an incredible amount of due diligence and only incorporate those that will make life easier for business travelers.

I’m giddy with delight to now be using the latest addition to our app – mobile check-in and mobile boarding passes. Now Fat Frank and I can check-in via any mobile device and receive a link to access a mobile boarding pass that includes a barcode, which can be scanned at select airports when passing through security and boarding the plane. With this release, the Mobile Personal Assistant now incorporates what PhoCusWright identified as the top five most desired mobile functionalities for which business travelers are willing to pay.

Mobile web

iPhone sales are on fire, and in many cases BlackBerry is still the corporate device of choice. We’ve already got those two platforms covered with their own apps. But, the Android platform is also on the rise, and there are others. Now, with our mobile web solution, we’ve got you covered no matter what type of smartphone you are using.

Frankie, now you just have to start traveling for work. C’mon, shouldn’t you start attending the National PHHC (Plumbing Heating Cooling Contractors Association) meetings? You’d love the mobile app.

Want to hear more about the latest and greatest in corporate mobile travel apps?  Click here to register for an upcoming webinar where Mary Ann McNulty ( and Susan Steinbrink (PhoCusWright) will discuss this and other topics that are top-of-mind for corporate travel professionals.

Entry filed under: Business Travel, Mobile, Tony's thoughts. Tags: , , , , , , , , , , .

The ROI of “comfortable” business travel. Just ask Dan Quayle. To regulate, or deregulate, that is the question

2 Comments Add your own

  • 1. Alan Minton  |  April 13, 2010 at 7:08 am

    Tony & Mike,

    Kudos to you and the rest of the Rearden team. Virtual boarding passes are the number 1 request we hear from our customers as well.

    Any ideas on the ability to change seats or purchase additional services via the Rearden personal Assistant?

    Keep up the great work.

  • 2. aash411  |  April 13, 2010 at 3:29 pm

    I am totally impressed with this. Can’t wait for it to be rolled out to the rest of us.


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