NBTA 2010 | Green M&M’s and panels you must see

July 23, 2010 at 9:32 am 1 comment

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By Mike

NBTA must be partial to New York accents. Somehow they decided to let TD take the stage again this year – they must have a large shipment of green M&M’s already on its way to Houston. This time around, he’ll be engaging an all-star panel of travel professionals from MetLife, David’s Bridal and Move that will share their playbooks for achieving stellar adoption rates. The session is titled “Stop Mandating and Become Traveler-Centric” and all of the panelists have driven higher adoption to make their lives easier and deliver significant cost savings.

And, for those that don’t know, my boss is actually a pretty funny guy. Although his jokes are repeats these classics still make us laugh. Plus he pulls off a great McLaughlin Report impersonation – jowls and all. Definitely plan to stop by and watch as Tony shakes up the travel industry. I work with the guy, but I’ll still be there to learn some new tricks from the old dog and the great panel he’s assembled.

And it doesn’t stop there. Later during the week, on Wednesday, our VP of Customer Services and Product Support, Bev Heinritz, is opening for Lance Armstrong! She will be taking the stage with Mike Malinchok of S2K Consulting to share her experience with helping companies “change from the inside out.” Bev will drop some details on how to shake up traditional management practices so organizations can effect positive change.

Check out all the details below. If you aren’t going to make it to NBTA this year, have no fear, we’ll do our best to keep you in the loop on all the excitement with regular twitter updates and blog postings.

Stop Mandating and Become Traveler-Centric
Monday, August 9
10:25 – 11:25 am

Tom Molesky, CCTE, Director, MetLife
Heather Haley, Director, Travel & Meeting Planning, David’s Bridal Inc.
Cyndy Hayes, CTC, CCTE, Travel Coordinator & Executive Asst., Move, Inc

Tony D’Astolfo, Vice President, Worldwide Sales, Rearden Commerce

Adopting a “traveler-centric” approach has a positive rippling effect – with a high level of employee satisfaction and willingness to use technology, adoption increases and cost savings are maximized. Hear from travel managers who have embraced the concept of the traveler-centric future and are enjoying huge success—without mandates.


Coaching Your Organization through Change – from the Inside Out!
Wednesday, August 11
11:30 – 12:45

Mike Malinchok, President, S2K Consulting, LLC
Bev Heinritz, Vice President, Customer Services and Product Support, Rearden Commerce

The key to successful change management is for leaders to connect the desired change to individual employee internal desires – but how does that occur? This session will turn traditional change management theories upside down and shake out what works, what’s missing, and what needs updating for the situations we are faced with today in corporate travel & meetings management.

Entry filed under: Business Travel, Events, Mike's musings, User Experience. Tags: , , , , , , , , , , , .

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1 Comment Add your own

  • 1. Robin Anderson  |  July 23, 2010 at 9:57 am

    Tony — I saw your session on the agenda. Good luck. I’m sure it will be a hit!


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